50 Below services included in every Web site package:
Personal Marketing Account Executives (MAE)
- You and your new Web site will receive personalized attention from one of our trained MarketingAccount Executives.
- Your personal account executive will proactively make quarterly scheduled appointments with you to ensure your site is satisfactory as well as up to date with the internet best practices.
- 50 Below is continually adding new products and your marketing account executive will keep you up to date so you can make informed decisions when it comes to your online presence.
Walkthrough Agent
- Our walkthrough agents are available to help train you on the features and functionality of your new Web site to ensure that you have the knowledge to take full advantage of all your Web site has to offer.
Update Department
- You can send in your own updates for your Web site right to our update department at updates@50below.com.
Customer Service Department
- 50 Below Customer Support Representatives are available from 7 a.m. - 7 p.m. CST, Monday - Friday, to answer your questions and offer assistance.
- Toll-Free: 1-866-880-1615
- Fax: 1-877-279-8852
- Email: cs@50below.com
Online Web Site Editor (Command Center™)
- Manage your Web site pages, business information, online store and much, much, more….from any computer.
SurfWatcher™
- SurfWatcher™ records where your Web site visits are coming from, the most popular pages, and the amount of traffic your Web site receives. Receive daily updated stats right inside the Command Center™ (Web site editor) so you can stay current on your Web site's metrics. This information can be used to help decide monthly merchandising features.
Customer Lead System
- When a customer browses your Web site and fills out a form the information is stored and organized with the Customer Lead System. This system organizes information for easy retrieval in the Command Center™. You can use this valuable information in many ways, like generating sales leads.
Password Protected Pages
- You can protect those custom pages you have made from unauthorized access with passwords. By setting access levels, you can enable authorized users to view specific information you want only them to see.
Email
- Send and receive email messages to/from customers and others using your unique domain based email account provided with each 50 Below package.
Maintenance Package
- Our Web site update department offers 12 hours per year of free updates for your Web site.
Search Engine Submission (SEO)
- Your new Web site will be submitted by our trained SEO department to all of the major search engines to enhance the search results of your Web site.
IcyMail
- A weekly e-newsletter from 50 Below containing your very own Web site statistics, your consultation appointment reminders, marketing ideas, industry events, information about catalog updates, and much, much more! Go to www.icymail.com to see an example.